Cancellation and returns

Your right to cancel

You are entitled to cancel your order for any reason within 14 working days from the day after you receive the goods.
To cancel an order, please contact me M.A. Davis trading as Singer Sewing Centre, 42 York Road, Southend-on-Sea, Essex SS1 2BD VAT regn. number 368900035 Telephone number 01702 601931 email or log into your account (from the foot of the page), select order history click on the Details link and complete AND SEND the ADD A MESSAGE SECTION. Alternatively write to or email me including the same information. If you write on hard copy (paper) you must sign in pen.

Except in the case of faulty goods you will be responsible for the costs of returning the goods to me.

Refunds in respect of returned goods and the cost of my standard delivery to you will be within 14 days of receiving the goods back or proof of the return if that is earlier. I will make this refund by using the same means of payment as you used for the initial transaction.

Goods must be returned unused and in saleable condition suitably packaged with the original packing.
If you have handled the goods more than was necessary to decide if they were suitable, you may be liable to me for compensation up to the purchase price.

Under no circumstances, other than in the event of faulty goods, will refunds be considered where the manufacturer's seal has been broken or the packaging of any "software", medium carrying computer files, memory cards or sticks, disks, Compact Disks (CDs) Digital Versatile Disks (DVDs) or diskettes, has been opened or interfered with.

My right to cancel

I reserve the right to cancel your order if the goods you have ordered are unavailable or discontinued, one or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information made by me and/or received by me from my suppliers.
If the goods you order are unavailable I will notify you as soon as possible and offer a suitable alternative or to cancel your order
If I do cancel your order I will notify you by e-mail or in writing, whichever is appropriate within 14 days of cancellation. I will make this refund by using the same means of payment as you used for the initial transaction.. You will not be entitled to any additional compensation for disappointment suffered.